Returns Policy

At Field And Frock, we take pride in the quality and craftsmanship of every item offered on fieldandfrock.com. We understand that on occasion a purchase may not meet expectations, and this policy outlines the general principles under which returns may be accepted.

Items purchased from fieldandfrock.com may be eligible for return provided they meet the conditions outlined below. Returned products must be in their original condition, unworn, unused, and with all original packaging and tags intact. We reserve the right to decline returns that show signs of wear, damage, or alteration.

Certain products may be excluded from return eligibility due to their nature or for hygiene and safety reasons. These exclusions, where applicable, will be clearly indicated at the time of purchase. We encourage customers to review product descriptions carefully before completing an order.

To ensure a smooth return process, items should be reviewed promptly upon receipt. If a product is found to be faulty or not as ordered, it should be reported within a reasonable timeframe. Field And Frock aims to assess such cases fairly and in line with applicable consumer standards.

Returns are subject to inspection once received. If a return is approved, a refund or alternative resolution may be offered in accordance with our internal policies. Refunds, where applicable, are typically issued to the original method of payment used at checkout.

Exchanges may be available for eligible items, subject to availability. Where an exchange cannot be fulfilled, an alternative resolution may be provided. Field And Frock cannot guarantee replacement stock for all products.

Items purchased during special promotions or sales events may be subject to different return conditions. Any such variations will be clearly stated at the time of purchase and will take precedence over this general returns policy.

Field And Frock is not responsible for items returned outside the approved process or for products that do not comply with the conditions outlined above. Customers are advised to follow the return instructions provided through fieldandfrock.com to avoid delays or complications.

This returns policy applies only to purchases made directly through fieldandfrock.com and does not extend to items obtained through third-party retailers or platforms.

Field And Frock reserves the right to amend or update this policy at any time. Any changes will be reflected on fieldandfrock.com and will apply to orders placed after the revision date.

Thank you for choosing Field And Frock. We value your trust and remain committed to delivering products that reflect our dedication to quality, tradition, and customer satisfaction.